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INTRODUCTION
Quality Policy

MISSION
  • Javni zdravstveni zavod Mariborske lekarne Maribor (Public health care institution, Pharmacies of Maribor) is established with the purpose of providing the people,  health care institutions and other organizations with safe and effective medications and medical devices as well as with expert advice on the best way to use them.

VISION

  • To be the best in the field among the members of EU.

GOAL

  • To provide our consumers pharmacy services that exceed their expectations.

STRATEGY

  • Ensuring 1) a full range of medicines and other products for the keeping and strengthening  of health also by developing and producing our own top quality products and 2) up-to-date expert advice suited to individual consumers.
  • Making the pharmacies more accessible to the public by increasing their number, modernizing the ones that already exist and by improving our offer.
  • Ensuring a level of professional and business success and determination.
  • Fulfilling the obligations towards the employees and the wider environment.
  • Strengthening the long-term partnerships with proprietors, employees, consumers and the society.
The quality of operation is planned, implemented and monitored with all areas of work.

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With efficient quality management based on the SIST ISO 9001:2000 standard and on the current legislation, the people employed at the institution will continue to improve the quality of operation in their units.

        
                                              
Maribor, 17th of October 2005 General manager of the institution

Milan Pukšič, BSc (Pharm), spec.